Terms of Service

1. Overview of Services

M77 connects customers with photographers and videographers for booking services through a structured marketplace.

M77 provides

• This platform
• Facilitated bookings
• Payment support

Creators operate as independent service providers.

2. User Accounts

To use M77, you must:

• Be at least 18 years old
• Provide accurate information
• Maintain account security

You are responsible for

• Your login credentials
• All activity under your account

3. Creator Responsibilities

Creators must:

• Provide accurate service details
• Deliver services professionally
• Honor confirmed bookings
• Maintain updated availability
• Comply with local laws

Failure to meet standards may result in

4. Booking & Payments

Bookings are confirmed once both parties agree on price and payment is completed.

Payment terms

• Funds are securely processed through third-party payment providers
• Payment may be held until services are completed
• Platform fees may apply

5. Session Timing

Session duration is tracked using the platform timer.

Timer records

• Session start time
• Session end time
• Total worked duration

6. Cancellations

Users may cancel bookings subject to the cancellation policy.

Cancellation fees may apply depending on

• Timing of the cancellation
• Session status at the time of cancellation

Details are outlined in the Refund Policy.

7. File Delivery

Creators are responsible for delivering agreed files within the timeline set during booking.

Failure to deliver may result in

• Refunds issued to the customer
• Dispute actions initiated on the platform

8. Disputes

If issues occur, users may submit disputes through the platform.

M77 may review

• Chat records
• Timer logs
• Booking details

Resolutions may include

• Refunds
• Adjustments to the booking
• Account actions

9. Platform Conduct

Users must not:

• Misuse the platform
• Harass other users
• Provide false information
• Circumvent platform payments

Violations may lead to

10. Limitation of Liability

We are not liable for:

• Creator performance or quality of work
• Customer behavior
• External damages not caused by the platform

Except where required by applicable law.

11. Termination

We may suspend or terminate accounts if:

• Terms are violated
• Fraud is detected
• Misuse occurs

Users may close their accounts at any time.

12. Changes to Terms

We may update these terms periodically.

• Continued use of M77 means acceptance of updated terms

13. Governing Law

These terms are governed by the laws of the United Kingdom.